Data Protection & Privacy

Your privacy is our priority.

RentHeavens is committed to safeguarding personal information with industry-standard security, absolute transparency, and zero data selling.

Last updated: October 2026•Applies to rentheavens.com
Encrypted Data in Transit & at Rest
Zero Third-Party Advertising Trackers
Full User Data Ownership & Export Rights
RentHeavens ("we", "us", or "our") values your trust. This Privacy Policy details the types of information we gather, how we process and protect it, and the controls you retain when navigating rentheavens.com.
1

Information We Collect

We collect information you explicitly provide when creating an account or transacting, as well as operational telemetry generated during normal platform usage.

Information You Provide

  • Full name, verified email, and phone number
  • Landlord property credentials and identification
  • Direct messages between renters and property hosts
  • Booking requests, dates, and preference history
  • Payment details (handled securely by certified gateways)

Telemetry & Automated Data

  • Device specs, browser version, and OS
  • IP address and approximate geographic location
  • Search queries, property view logs, and interaction rates
  • Strictly essential session authentication cookies
2

How We Use Your Information

  • Facilitate instant, transparent communication between renters and verified landlords.
  • Authenticate your identity, secure account access, and prevent unauthorized takeovers.
  • Deliver booking receipts, reservation status updates, and emergency alerts.
  • Refine search relevance and resolve technical issues across regions.
  • Detect, preempt, and mitigate fraudulent listings, scammers, or policy violations.
  • Comply with Ghanaian regulatory standards and statutory audit mandates.
3

How We Share Your Information

We do not sell, rent, or monetize your personal data with third-party advertisers. We disclose information strictly in these essential operational circumstances:

With Counterparties: When you initiate a reservation or chat, necessary contact details are provided to the respective landlord or verified tenant to facilitate viewings.
With Infrastructure Providers: Trusted cloud infrastructure (database hosting, transactional email delivery, payment networks) operating under strict non-disclosure obligations.
Legal Compliance: If mandated by valid court summons or when necessary to protect user physical safety against fraud.
4

Cookies Policy

RentHeavens relies exclusively on functional, security, and authentication cookies. We do not integrate invasive third-party cross-site advertising trackers.

5

Data Retention

We maintain account information while your profile is active. Upon requesting account termination, personal data is purged within 30 days unless statutory records retention applies.

6

Data Security & Encryption

RentHeavens enforces TLS 1.3 encryption across all network transfers, parameterized database queries, salted cryptographic hashing for passwords, and least-privilege administrative access controls.

7

Your Rights & Choices

Regardless of jurisdiction, you are granted full agency over your digital footprint on RentHeavens:

Right to Access
Request copy of records
Rectification
Correct inaccurate data
Portability
Export structured data
Deletion
Purge your account
8

Updates to This Policy

When material amendments occur, we notify users by posting the updated revision date and issuing in-app notifications. Continued interaction with RentHeavens represents consent to revised guidelines.

Privacy & Security Desk

Have questions about your data?

Reach out directly to our privacy officer or request personal data export anytime.

flexkeyz01@gmail.comContact Form